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Community Moderator (Inbound / Outbound)

GROWTHBRAINS
Maadi, Cairo
Posted 6 years ago
132Applicants for1 open position
  • 106Viewed
  • 2In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Moderation of social media groups: providing information and support to users, deleting offensive or inadequate messages, banning trolls and spammers, etc.
  • Sharing new updates from the ICO team in different social media channels: Reddit, Bitcointalk, Telegram, etc., and replying to comments from other users
  • Identify influencers, moderators and community owners + have them join the community management efforts
  • Gathering questions from users and maintaining FAQs
  • Professionally handle situations that could harm the brand or trustworthiness of the client

Job Requirements

  • Entrepreneurial & hard-working
  • Used to work under time pressure and for long hours
  • Loyal & trustworthy
  • Used to dealing with client objections
  • Unprecedented communication and persuasion skills
  • Prior Blockchain and crypto research, knowledge or experience is a strong plus
  • Fluent English is a must.
  • Russian, Chinese, Japanese, Korean, or German is a strong plus

What do we offer?

  • Work with the best US & EU clients in the space
  • Work on blockchain and crypto projects, the hottest industry right now
  • Work in a challenging and fun environment
  • Opportunities to take more responsibility and grow fast
JobsMarketing/PR/AdvertisingCommunity Moderator (Inbound / Outbound)