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Senior Networks Engineer

ACT Advanced Computer Technology
Mohandessin, Giza
Posted 6 years ago
74Applicants for1 open position
  • 36Viewed
  • 1In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Always up dated for any new technology or new products that related to pre-sales activities via training process, technical product manger periodically reports and self studies
  • Attending all needed technical pre-sales site visits with all sales in charge persons within ACT different Department
  • Complete Cooperation with both of customer technical support team in solving any technical problems may raised within operation implementation or any other technical support
  • Responsible to learn both of Technical Support Specialist & Trainee Members all technical concepts that related to their activities
  • To be involved in all critical situations through telephone or incident, recognized by management to be part of ACT help desk support structure. Positive attitude for response to support
  • Educate yourself on new products announced in ACT, in case formal training is not available coordinate any need with your team leader
  • To diagnose and repair machines/system Software using standard technique in case of failure condition in minimum time
  • Meet customer and business requirements by setting target time for any activity or objectives agreed on and achieve it, ZERO unjustified customers complain and ensure a quality work is done in all activities
  • Customer documentation is up to date
  • Provide 1st level of pre-sales technical assurance

Job Requirements

  • B.Sc. of Communications or Computer Engineering/ Computer Science.
  • 3-5 year experience in the Network Security field.
  • Implement multi-vendor Security solutions (Cisco, Juniper, Fortinet etc.)
  • At Least CCNP Security Certified.
  • Good manner and appearance internally and externally, high visibility with customer management
  • Be aware of customer operating system, H/W configuration, network setup and major SW applications priorities
  • Two years additional technical experience in field as technical support specialist

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