Social Media Moderator

ThePlanet - Mohandessin, Giza

Applicants for
2 open positions
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
2 open positions
About the Job

We are looking for a Social Media Specialist | Community Manager.

Scope of work

You will be responsible for planning social content, maintaining the content calendar and ensuring social media content is regular, relevant and engaging. Replying to all the comments and the messages based on what agreed on with the client.

Duties and Responsibilities

  • Engage with Fans and Followers to build relationships with the community and encourage engagement.
  • Handle customers complaints on different social media channels.
  • Report on social media engagements within the community.
  • Monitor the success of the community and of social media in terms of the overall marketing strategy.
  • Liaise with internal stakeholders to relay customer feedback insights gained from online conversations within the community.
  • Review performance, carrying out research and making recommendation.
  • Work alongside the social media account manager to generate new ideas for social content to drive communications.
Job Requirements
  • 1 Year of experience as Social Media Specialist/Moderator/Community Manager.
  • Accept others differences, friendly, passionate about what you’re doing.
  • Strong attention to details..
  • The candidate must have excellent language skills, to be able to engage with fans.
  • Solid understanding of how each social media channel works and how to optimize content so that it is engaging on those channels.
  • Excellent multitasking and time-management skills.
  • Team player, creative, adapt well with change and have a positive attitude.
  • Excellent communication and interpersonal abilities.
About this Company

A digital creative agency from the heart of Cairo.
We do digital. We do content. We do social media.

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