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IT Technical Support Engineer

Nahdet Misr Publishing Group
Giza, Egypt
Posted 6 years ago
202Applicants for2 open positions
  • 96Viewed
  • 93In Consideration
  • 0Not Selected
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Job Details

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Job Description

IT technical support are mainly responsible for the smooth running of all users on different departments and ensuring users get maximum benefits.

  • Install, test and configure new workstations peripheral equipment and software.
  • Set up new users' accounts and profiles.
  • Install and configure computer hardware operating systems and applications
  • Monitor and configure domain controller to edit user account and permission to help users and secure data
  • Monitor and configure firewall server for more security
  • Manage and resolve network and software troubleshooting

Job Requirements

  • Education:
  • Bachelor degree in computer science
  • CCNA - MCITP is a must
  • Experience: 1-3 years
  • Have the ability to think logically
  • Good memory of how software and operating systems work
  • Excellent listening and questioning skills, combined with the ability to interact Confidently with clients (Employees) to establish what the problem is and explain the solution

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