TeleSales & Training Coordinator

Be 4 E-Marketing - Heliopolis, Cairo

45
Applicants for
1 open position
26
Seen
16
Rejected
Experience Needed:
0 to 1 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable, commission and bouns
Languages:
English
Vacancies:
1 open position
About the Job
  • Contact potential or existing customers to inform them about a product or service using scripts
  • Ask questions to understand customer requirements and close sales
  • Input program scheduling details, logistics details and follow through on implementation.
  • Ensure instructors and clients are informed of all aspects of program and schedule pre-delivery
  • Resolve customer complaints.
  • Coordinate customer registration and scheduling
  • Confirm customer attendance and progress
  • Assist with placement of orders, refunds, or exchanges.
  • Advise on company information.
  • Act as the company gatekeeper.
  • Suggest and implement solutions when there is a service issue.
  • Handle refunds.
  • Attempt to persuade customer to reconsider cancellation.
  • Inform customer of deals and promotions.
  • Work with customer service manager to ensure proper customer service is being delivered.
  • Compile reports on overall customer satisfaction.
  • Handle student and instructor logistics and assist in proper resource management
Job Requirements
  • 0 to 1 year of experience
  • Graduates only
  • Good Communicator
  • Adaptive to change
  • Detail oriented
  • Excellent follow-up skills
  • Can work under pressure
  • Good Command of English
  • Ability to multi-task
  • Proactive
  • Nasr city resident or nearby
About this Company

Founded in 2009, Be Group has showed a fast growing performance in the field of E marketing and web Design that the company turned from being limited E-marketing business to an integrated internet solutions provider managed to open new markets across Middle East.

See all Careers and Jobs at Be 4 E-Marketing
Hiring?
Signup for an employer account and Post your Jobs!