Customer Service Agent

EgyExpress Logistics - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
1 open position
Females Only
About the Job
  • Managing incoming calls and customer service inquiries
  • Identifying and assessing customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits
  • Answer All customer inquiries by mail , phone , etc ..
  • Track and trace courier shipment status with carriers
Job Requirements
  • Very good communication skills.
  • Very good computer skills.
  • Very good knowledge of English Language
  • Flexible with Rotational hours/Rotational Days off
  • Full Time
  • Females only.
About this Company

In 2008 a Courier Company has conquered the Egyptian market as EGY EXPRESS LOGISTICS.

Egy Express Logistics one of few companies in Egypt obtained a license from Egypt National Post Organization ( E.N.P.O ).This license allow us to be an agent for any... (More)

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