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Senior Operations Specialist

Filkhedma
Heliopolis, Cairo
Posted 6 years ago
26Applicants for1 open position
  • 9Viewed
  • 4In Consideration
  • 5Not Selected
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Job Details

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Job Description

FilKhedma is like Uber for home services example plumbing, carpentry,...etc. A very important part of the business is managing the operations of plumbers, carpenters,...etc. As a senior operations specialist, you will be responsible for:

  • Participating in setting operations strategy
  • Handling daily operational issues by phone mainly to ensure technicians arrive on time and service quality is high
  • Daily reviews of available manpower vs. customer demand
  • Recommendation to recruitment and training regarding quality of technicians
  • Support in technician orientation

Job Requirements

  • Be excited about working on growing the business
  • Minimum 3 years experience working in an operations function
  • Experience working with blue collar employees
  • Good at using operations management systems
  • Experience working with plumbers, carpenters, electricians is a plus

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JobsOperations/ManagementSenior Operations Specialist