Senior Operations Specialist

Filkhedma - Heliopolis, Cairo

Applicants for
1 open position
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
1 open position
About the Job

FilKhedma is like Uber for home services example plumbing, carpentry,...etc. A very important part of the business is managing the operations of plumbers, carpenters,...etc. As a senior operations specialist, you will be responsible for:

  • Participating in setting operations strategy
  • Handling daily operational issues by phone mainly to ensure technicians arrive on time and service quality is high
  • Daily reviews of available manpower vs. customer demand
  • Recommendation to recruitment and training regarding quality of technicians
  • Support in technician orientation
Job Requirements
  • Be excited about working on growing the business
  • Minimum 3 years experience working in an operations function
  • Experience working with blue collar employees
  • Good at using operations management systems
  • Experience working with plumbers, carpenters, electricians is a plus
About this Company

FilKhedma provides maintenance services for homes and offices in Egypt. FilKhedma provides a quick and easy booking process through its website or call center. FilKhedma recruits experienced technicians who have worked before in hotels, facility management and freelance. All... (More)

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