Job Details
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Job Description
- Supporting Fawry`s sales team.
- Handling day to day issues & inquires through automated call distribution system,mails and ticketing system.
- Communicating and following up with the concerned parties to solve market issues.
- Interacting with sales force to provide and rectify information and respond to inquiries,concerns and requests about products or services using the available applications.
- Following specified procedures to handle issues.
Job Requirements
- Bachelor degree in any discipline/fresh graduates are welcome.
- Previous experience in call center is a plus.
- Familiar with working in rotational shift bases.
- Very good communication skills.
- Good command of English.
- Ability to work under pressure.
- Smart and able to learn.
