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Customer Relations Management/Loyalty Program Executive

L'azurde for Jewelry
Riyadh, Saudi Arabia
Posted 6 years ago
273Applicants for1 open position
  • 33Viewed
  • 0In Consideration
  • 33Not Selected
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Job Details

Experience Needed:
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Job Description

  • Manage the day to day operations of the KSA retail CRM system
  • Analyze CRM data and create customer segmentation and profiling to enable targeted communication
  • Develop and implement the monthly CRM plan in co-ordination with the Retail marketing manager
  • Manage the CRM developer (Capillary) and execute CRM plans to drive sales and footfall
  • Develop and launch the KSA loyalty program
  • Expand the CRM system to Kenaz and Amazing
  • Set, monitor and deliver the CRM and loyalty KPI’s

Job Requirements

  • Experience with retail companies is a must.
  • Job Location: Saudi Arabia - Riyadh City.
  • Single residency will provided by the company.

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