Telemarketing Specialist

Misr Information Technology -
Nasr City, CairoPosted 6 years ago

12Applicants for2 open positions

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Contact potential or existing customers to inform them about a product or service using scripts
Answer questions about products or the company
Ask questions to understand customer requirements and close sales
Direct prospects to the field sales team when needed
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Go the “extra mile” to meet sales quota and facilitate future sales
Keep records of calls and sales and note useful information

Females only can apply.
Proven experience as representative or other telesales/customer service role is preferred.
Previous work experience in IT companies is preferred.
Proven track record of successfully meeting sales quota preferably over the phone.
Ability to learn about products and services and describe/explain them to prospects
Excellent communication and interpersonal skills
Outstanding negotiation skills with the ability to resolve issues and address complaints
Good command of English.