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Medical Service Agent

J-Technology
Nozha, Cairo
Posted 6 years ago
86Applicants for4 open positions
  • 84Viewed
  • 17In Consideration
  • 35Not Selected
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Job Details

Experience Needed:
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Job Description

  • Answering outside calls ( IN bound ).
  • Cancellation & rescheduling ( OUT bound ).
  • Guide the patients to have the best solution & answers to their demands & needs.
  • Appointments Booking for OPD.
  • Communicating the availability for Lab & Radiology results.
  • Handling any kind of patient's complains & report it to a responsible if necessary.
  • Make a call back to followed cases

Job Requirements

  • Excellent communications skills.
  • Medical Background.(Pharmacy-Chemistry-Dentistry-Veterinary)
  • Excellent English & Arabic languages.
  • Team work.
  • Work under pressure.
  • Flexibility for shifts & Days off.

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