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Job Description
- Answering outside calls ( IN bound ).
- Cancellation & rescheduling ( OUT bound ).
- Guide the patients to have the best solution & answers to their demands & needs.
- Appointments Booking for OPD.
- Communicating the availability for Lab & Radiology results.
- Handling any kind of patient's complains & report it to a responsible if necessary.
- Make a call back to followed cases
Job Requirements
- Excellent communications skills.
- Medical Background.(Pharmacy-Chemistry-Dentistry-Veterinary)
- Excellent English & Arabic languages.
- Team work.
- Work under pressure.
- Flexibility for shifts & Days off.
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