Business To Business Support Associate-Italian Speakers

Convergys - 6th Of October, Giza

Applicants for
1 open position
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
English, Italian
1 open position
About the Job

The Support Associate acts as the primary interface between the company and its business partners. He will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers , making a strong record of customer focus a high standard for the role. He is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

Job Requirements
  • Fluent Italian Speakers
  • Good Command of English.
  • Fast Typing Skills.
  • Good at Problem Solving.
  • Quality Focus.
  • Team Player.
  • Experience within a customer service environment is a plus.
  • Very Good Communication Skills.
About this Company

As a diverse, global organization, we provide customer engagement services for some of the world’s best brands. Every day, from more than 225 sites in 40 countries and across 6 continents, our staff deliver next-generation customer experience and help companies better connect... (More)

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