Business To Business Support Associate-German Speakers

Convergys - 6th Of October, Giza

Applicants for
50 open positions
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
English, German
50 open positions
About the Job

The Support Associate acts as the primary interface between the company and its business partners. He will be responsible for providing timely and accurate operational support to Merchants selling on the Amazon platform. The successful candidate has an immediate, distinct effect on the experience of customers , making a strong record of customer focus a high standard for the role. He is expected to address chronic system issues, provide process improvements, develop internal documentation, and contribute to a team environment, all while adhering to service level agreements for phone and/or email cases.

Job Requirements
  • Fluent German Speakers
  • Good Command of English.
  • Fast Typing Skills.
  • Good at Problem Solving.
  • Quality Focus.
  • Team Player.
  • Experience within a customer service environment is a plus.
  • Very Good Communication Skills.
About this Company

We are excited to announce that Convergys has completed its acquisition of Stream, creating a world-class customer management firm made up of 125,000 employees working in more than 150 service centers and 31 countries. Both companies are known for providing exceptional... (More)

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