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Customer Service Agent

OPEX Egypt
Heliopolis, Cairo
Posted 6 years ago
79Applicants for3 open positions
  • 40Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Skills And Tools:

Job Description

  • Make Outbound calls checking customers satisfaction through quality survey
  • Assist customers who have specific inquiries.
  • Participate in activities that designed to improve customer satisfaction
  • Provide personalized customer service of the highest level.
  • Update OPEX system daily
  • Update existing customer information.
  • Process orders, forms and applications.
  • Route calls to appropriate resource.
  • Follow up customer calls where necessary.

Job Requirements

  • University Degree
  • Call Center/Customer Service Experience and Fresh graduates
  • Males and Females
  • Strong verbal communication skills over the phone.
  • Ability to work under pressure
  • Good command of English
  • Heliopolis or Nasr City Resident

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