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Job Description
We are looking for a Lubrication Field Engineer for our business in the Lubricant Distribution market.
The Lubrication Field Engineer will report to the Sales manager and will be responsible for technical Activities including:
- Develop individual account strategies in support of the Distributor Sales Representatives’ (DSR) sales goals.
- Consult and plan with Distributor Sales Manager (DSM), Distributor Sales Representatives (DSR) and supplier Territory Managers/Lubrication Engineers to implement lubrication service guidelines and appropriate technical programs for nominated customers where applicable.
- Identify and quantify profit improvement opportunities with existing customers.
- Implement and evaluate technical programs for customers.
- Manage customer product technical complaints
- Provide technical support for the implementation of new products and marketing campaigns.
- Execute and document results of technical objectives to quantify savings and/or cost avoidance using benefit reports and proof of performance.
- Work with DSM and DSRs to develop new industrial and automotive customers. Identify customer needs. Communicate proactively with target account technical staff to promote early adoption of lubricants and programs, using Benefit Proposals.
- Identify and secure product upgrade opportunities.
- Act as technical resource for the distributor sales team and coach DSRs in value added selling.
- Provide feedback on industry segment trends, product performance, equipment functions, etc., to the Distributor Management Team.
- Train sales staff and customers on lubrication fundamentals, basic product knowledge, applications and basic technical programs as per the distributor services offer.
Job Requirements
- Preferably a Bachelor’s Degree (Mechanical, Industrial or Chemical Engineering).experiences.
- Advanced Microsoft Office skills
- Own a Car
- Strong communication and interpersonal skills
- Strong organizational skills and attention to detail.
- Technical Competencies (Skills): Sales Opportunity Identification, Customer Orientation, Basic Selling Skills, Industrial and Automotive Equipment familiarization, Lubricant Product, Lubricant Application and Lubrication Technical Services Knowledge & Basic Business skills