Reservation Supervisor – Online Business - Contracting

Coralon Travel -
Cairo, EgyptPosted 6 years ago

31Applicants for1 open position

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Being responsible for all elements of ongoing account management and developing excellent client relationships with hoteliers;
Securing and negotiating competitive rates for both room only and packages;
Creating and maintaining calendars for key events;
Negotiating rates and availability with hotels;
Visiting and inspecting hotels on a regular basis to ensure good standards;
Meeting with hoteliers and representing the company;
Ensuring that all contracts are received to deadline, and that contract conditions are met;
Dealing with disputes regarding rates, allotment, etc;
Liaising with other members of staff to ensure the best possible use of contracted hotels.
Supervising a team of operations staff in maintaining day-to-day operations;
Increasing profitability for the company;
Liaison with clients and giving excellent customer service;
Dealing with every day's problems and issues that might encounter staff;
Guiding staff to achieve goals of the company.
Is capable to do the online reservations and its follow up .

Negotiation and business development skills;
Excellent communication skills;
Confident and determined approach;
Ability to work independently and as part of a team;
Ability to flourish in a competitive environment;
Self motivated, uses initiative and problem solver;
Willingness to go beyond the call of duty to get the job done;
Ability to work under pressure and willingness to meet deadlines;
Ability to communicate with people of different nationalities and to develop close working relationships with suppliers to achieve optimum results