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Job Description
- Being responsible for all elements of ongoing account management and developing excellent client relationships with hoteliers;
- Securing and negotiating competitive rates for both room only and packages;
- Creating and maintaining calendars for key events;
- Negotiating rates and availability with hotels;
- Visiting and inspecting hotels on a regular basis to ensure good standards;
- Meeting with hoteliers and representing the company;
- Ensuring that all contracts are received to deadline, and that contract conditions are met;
- Dealing with disputes regarding rates, allotment, etc;
- Liaising with other members of staff to ensure the best possible use of contracted hotels.
- Supervising a team of operations staff in maintaining day-to-day operations;
- Increasing profitability for the company;
- Liaison with clients and giving excellent customer service;
- Dealing with every day's problems and issues that might encounter staff;
- Guiding staff to achieve goals of the company.
- Is capable to do the online reservations and its follow up .
Job Requirements
- Negotiation and business development skills;
- Excellent communication skills;
- Confident and determined approach;
- Ability to work independently and as part of a team;
- Ability to flourish in a competitive environment;
- Self motivated, uses initiative and problem solver;
- Willingness to go beyond the call of duty to get the job done;
- Ability to work under pressure and willingness to meet deadlines;
- Ability to communicate with people of different nationalities and to develop close working relationships with suppliers to achieve optimum results
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