Technical Support Engineer (PSG)

Interact Technology Solutions - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
Males Only
Travel Frequency:
Up to 50% travel
About the Job
  • Diagnose PCs, Notebooks and Workstation Hardware or Software faults for Interact Computer Stores customers.
  • Investigating, diagnosing and solving computer software or applications faults
  • Installing and configuring computer spare parts
  • Ability to detect the defective computer spare parts and replace it.
  • Support Interact Computer Stores customers either onsite, over the phone, remotely or as outsourcing staff.
Job Requirements
  • Bachelor of Computer Science, Electronics Engineering or equivalent
  • PC Software and Hardware diagnoses skills is a must
  • Basic network troubleshooting is a must
  • Microsoft Office skills (Outlook, Word, Excel…) is a must
  • Good to have the following courses (CCNA, A+, MCSA or MCSE)
  • Ability to be a good listener and to really understand a customer problem or question and help them solve it.
  • Ability to work under pressure
  • Ability to learn
  • Organized and systematic
  • Language: Fluent English spoken and written is a must
  • Gender: Male.
About this Company

Established back in 1996,INTERACT computer stores happens to be a pioneer in system integration and data communication applications and one of the strong Egyptian companies entering the IT business. INTERACT are innovators, designers and developers of cutting edge... (More)

See all Careers and Jobs at Interact Technology Solutions
Signup for an employer account and Post your Jobs!