Customer Service Manager

Lasirena Group - Maadi, Cairo

221
Applicants for
1 open position
220
Seen
12
Shortlisted
182
Rejected
Experience Needed:
3 to 6 years
Career Level:
Manager
Job Type:
Full Time
Salary:
Negotiable
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Finding ways to measure customer satisfaction and improve services.
  • Managing a team of customer services staff.
  • Handling face-to-face inquiries from customers.
  • Communicating courteously with customers by telephone, email, letter and face to face;
  • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
  • Analyzing statistics or other data to determine the level of customer service your organization is providing;
  • Writing reports analysis the customer service that your organization provides;
  • Improving customer service procedures, policies and standards for your organization or department.
  • Meeting with other managers to discuss possible improvements to customer service.
Job Requirements
  • Experience in Real Estate customer service minimum 3 years
  • Very good command in English language and Arabic business writing
  • Minimum Age 30 to 40 years old
  • Self esteem and confident
  • Good negotiation skills.
About this Company

تأسست شركة لاسيرينا عام 2006 بغرض الاستثمار العقاري والسياحي وقامت الشركة بتطوير العديد من المشروعات التجارية والسكنية والسياحية بمنطقة العين السخنة والساحل الشمالي وعيون موسي و 6 اكتوبر والمعادي والعديد من المشاريع المختلفة

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