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Job Description
Essential Functions and Responsibilities
- Answering technical support tickets and solve clients problems
- Provide technical support services for Dimofinf CMS (Installation, Upgrading and Editing Styles)
- Perform Q&A responsibilities for project and task level work (testing, test case writing, content maintenance, website assessments etc.).
- Perform ongoing tests to verify accuracy of client tracking.
Job Requirements
- Required experience: 2 to 4 years
- Experience using MySQL databases and solving all kinds of problems related to it.
- Experience dealing with cPanel and other hosting control panels .
- Have a good experience in HTML and content management systems (not a developer position).
- Can work on scripts such as (word press – jumla-vBulletin).
- Have practical experience supporting website development.