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Web Apps Technical Support Agent

Dimofinf Operations Center
Nasr City, Cairo
Posted 6 years ago
18Applicants for4 open positions
  • 17Viewed
  • 3In Consideration
  • 12Not Selected
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Job Details

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Job Description

Essential Functions and Responsibilities

  • Answering technical support tickets and solve clients problems
  • Provide technical support services for Dimofinf CMS (Installation, Upgrading and Editing Styles)
  • Perform Q&A responsibilities for project and task level work (testing, test case writing, content maintenance, website assessments etc.).
  • Perform ongoing tests to verify accuracy of client tracking.

Job Requirements

  • Required experience: 2 to 4 years
  • Experience using MySQL databases and solving all kinds of problems related to it.
  • Experience dealing with cPanel and other hosting control panels .
  • Have a good experience in HTML and content management systems (not a developer position).
  • Can work on scripts such as (word press – jumla-vBulletin).
  • Have practical experience supporting website development.

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