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Job Description
- As a Receptionist, you will be the first point of contact for our company.Our Receptionist’s duties include offering administrative support to the organization.
- Welcome guests and greet people who visit the business.
- Coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
- Deal with emergencies in a timely and effective manner, while streamlining office operations.
Main Duties:
- Greet and welcome guests as soon as they arrive at the office
- Direct visitors to the appropriate person and office
- Answer, screen and forward incoming phone calls
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, and brochures)
- Provide basic and accurate information in-person and via phone/email
- Receive, sort and distribute daily mail/deliveries
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Order front office supplies and keep an inventory of stock
- Update calendars and schedule meetings
- Arrange travel and accommodations, and prepare vouchers
- Keep updated records of office expenses and costs
- Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
Job Requirements
- To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role.
- Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
- Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all administrative tasks to the highest quality standards.
