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Call Center Supervisor

Bingo Global
Nozha, Cairo
Posted 6 years ago
147Applicants for1 open position
  • 140Viewed
  • 45In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Monitoring the team’s performance
  • Assisting the team by performing the tasks with them
  • Helping with training and development
  • Completing paperwork
  • Handling complaints (from both staff and customers)
  • Helping to hire new staff
  • Reporting to senior management / personnel when required

Job Requirements

  • Emphasizing Excellence
  • Presentation Skills
  • Decision Making
  • Coaching, Supervision
  • Quality Management
  • Product Management
  • Market Knowledge
  • Delegation
  • Foster Teamwork
  • Giving Feedback

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