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Job Description
- To assure adherence of HR Services team to the process & procedures.
- To supervise HR Services members in handling all account management issues each in his / her concerned accounts.
- Negotiate collective agreements on behalf of employers or workers, mediate labor disputes and grievances and provide advice on employee and labor relations.
- Maintain updated HR Services system, and manage ongoing needed enhancements to facilitate & accommodate business needs.
- Fully manage concerned accounts’ requests and act on solving related services’ issues.
- Supervise the HR Services team member’s in-terms of knowledge transfer, ongoing tasks supervision, account management and assure full adherence to all related policies & procedures.
- Act as a SPOC & a focal point of communication in cross-functional activities, i.e.: coordinate with I.T. department in system’s development & enhancements related issues (launching Oracle system), coordinate with HR team members to facilitate needed support (updated database related to all departments) …etc.
- Responsible to maintain ongoing updated Oracle data to ensure accuracy, so that to assure a smooth transition between old systems to fully Oracle supported system.
- Responsible for preparing different statistical reports and analysis needed to be issued by HR Services.
- Educate other departments regarding all HR Services functions via sharing information and providing assistance.
- Assist internal and external auditors during audit process; provide documents, reports and other related credentials upon request.
- Contribute to continuous improvement and perform any other related tasks as required.
Job Requirements
Qualifications Essential:
- University Degree 4-5 years of HR experience
- Excellent Computer skills
- Advanced MS Excel is required
- Excellent in Arabic & amp; English (Reading, Writing & Oral).
Qualifications Desirable:
- Multinational background.
- Telecom background.
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