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Customer Care Representative

Bee Smart Payment Solutions
Maadi, Cairo
Posted 6 years ago
42Applicants for6 open positions
  • 30Viewed
  • 0In Consideration
  • 10Not Selected
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Job Details

Experience Needed:
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Job Description

  • Answers customer/client requests or inquiries concerning services, products, billing, equipment, claims, and reports problem areas.
  • May be required to work in one or multiple queues/skill sets over various customer contact channels.
  • Responsible for improving customer retention through programs and service provided to the customer, surveys etc…
  • Utilizes mechanized systems to initiate and complete service orders and handle customer requests.
  • Continually maintain working knowledge of all company products, services and promotions.
  • Working on Shift Basis based on Agreed weekly/monthly schedule placed by direct Manage

Job Requirements

  • Clear military status for Males.
  • Year of birth 1989 by Max “Younger age is better”.
  • Fresh Graduates are welcome.
  • Microsoft Office knowledge.
  • English level is good.
  • Previous experience in Customer operation is plus.

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