Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Monitoring Q’s performance communicating corrective actions to resolve any deviations from plans
- Carrying out the correspondence between WF and other teams mainly operations
- Saving records of requests received
- Generating performance reports analyzing results and investigating any abnormalities
Job Requirements
- Analytical and numerical skills.
- Operations background is a must
- Very good at using MS Excel.
- Business writing skills.
- Able to work under pressure of load and quality standards
- Multi-tasking and time management
- Understanding of call center metrics
- Creative thinking and problem solving skills
Featured Jobs
Similar Jobs
- Business Operations Executive ...Fawry for Banking Technology and Electronic Payments S.A.E - Smart Village, Giza18 hours ago