Junior Workforce Analyst

Wasla Outsourcing - Cairo

Applicants for
1 open position
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Monitoring Q’s performance communicating corrective actions to resolve any deviations from plans
  • Carrying out the correspondence between WF and other teams mainly operations
  • Saving records of requests received
  • Generating performance reports analyzing results and investigating any abnormalities
Job Requirements
  • Analytical and numerical skills.
  • Operations background is a must
  • Very good at using MS Excel.
  • Business writing skills.
  • Able to work under pressure of load and quality standards
  • Multi-tasking and time management
  • Understanding of call center metrics
  • Creative thinking and problem solving skills
About this Company

Wasla Outsourcing is a company established in 2003 specialized in outsourcing all company’s related human resources activities as well as Information Technology.
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