Account Manager

ThePlanet is on the hunt for an Account Manager.

You are a dynamic strategically-minded team player who brings confidence and comfort to our clients as well as inspiration to your work environment.

You will be responsible for the following:

• Manage the day to day relationship between agency and client.
• Follow up on the execution of tasks internally with a team.
• Deliver work to clients on time.
• Responsible for communicating and getting the client to stick to SLA as much as possible.
• Responsible for giving client strategic input on action plans and campaigns.
• Setting account strategy with the client as well as Account Director.
• Present projects and upsell different services offered at the Agency to the client.
• Main focal point between the client and the team.
• Define execution strategy for the accounts.
• Act as a Project Manager of his/her accounts.
• Make sure that the account KPIs are met.
• Lead and manage creative exercises with the client.
• Responsible for status reports presented to the client.
• Add team tasks to Project Management tools and setting deadlines.
• Plan and manage the execution of community building activities | events.
• Responsible for Business Development within his/her accounts.
• Improve the quality of deliverables.
• Attend/ moderate client meetings.
• Maintain a healthy relationship with existing clients and pursue new ones.