Customer Service Representative -توشيبا العربي
Enjaz -
Abbassia, CairoPosted 6 years ago33Applicants for100 open positions
- 2Viewed
- 1In Consideration
- 0Not Selected
Job Details
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Job Description
- Managing incoming calls and customer service inquiries.
- Identifying and assessing customers’ needs to achieve satisfaction.
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution Keep records of customer interactions, process customer accounts Manage large amounts of incoming calls.
- Provide accurate, valid and complete information by using the right methods/tools.
Job Requirements
- Strong phone contact handling skills and active listening.
- Customer orientation and ability to adapt/respond to different types of characters.
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Excellent problem solving skills .
- Males only are welcome to apply.
