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Job Description
- Creating a portfolio of client accounts and monitoring the ongoing activities related to them.
- Ensuring the agency is meeting the client’s needs
- Managing, reviewing progress and delivering the client’s advertisement projects.
- Conducting meetings with the clients as well as informing them about the current work status of their projects.
- Establishing relationships with new clients and maintaining and nurturing business relationships with existing clients.
- Be responsible for managing the client relationship through effective communication, problem solving, and responding to requests
Job Requirements
- Be organised, with strong attention to detail and time management skills
- Take client communication briefs and, where required, support the Account Planner with drafting creative briefs
- Have strong presentation skills
- Ensure that project deadlines and budgets are met, communicating and seeking approval of any changes to these
- Identify ways to grow client accounts through new business opportunities
- Keep the team and the client up to date with useful knowledge
- Maintain accurate records of meetings, decisions and next actions
- Work with the finance team or department to manage projects budgets and bookkeeping