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IT Specialist

Khedival Marine Logistics
Cairo, Egypt
Posted 6 years ago
154Applicants for1 open position
  • 111Viewed
  • 20In Consideration
  • 30Not Selected
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Job Details

Experience Needed:
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Job Description

Main Duties:

  • Provide immediate first level support; Whether via phone or remote access including and not limited to problem resolution for software/hardware.
  • Routine maintenance of the HW and SW according to agreed plans.
  • Perform minor software and minor hardware repairs
  • Diagnosing errors, troubleshoot & maintain network connections or any other computer systems.
  • Maintain inventory of all IT equipment.
  • Handle all documentation for hardware and software, maintenance and problem resolutions
  • Properly escalate unresolved queries to the next level of support or external consultant.
  • Manage PC setup and deployment for new employees using standard hardware, images and software
  • Responsible for central printers and photo copier’s equipment operation

Job Requirements

  • Bachelor degree in Computer Science or Computer Engineering
  • 2-4 years of relevant experience
  • Very good command of English
  • Excellent user of MS office applications
  • knowledge of approved standards, processes, practices, procedures and tools
  • Advanced troubleshooting and multi-tasking skills
  • Knowledge in networking (VPN, virtualization, and firewall)
  • Knowledge in switches and routers

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