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Customer Service Representative

InstaShop
Heliopolis, Cairo
Posted 6 years ago
245Applicants for2 open positions
  • 64Viewed
  • 0In Consideration
  • 6Not Selected
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Job Details

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Job Description

The holder of this job position is responsible for quality assurance and is an integral part of operations and top class execution, which is necessary for the success & good reception of our service by the consumers of the Middle East market.

"No surprises at the door"

Primary responsibilities

  • To implement & safeguard processes for all shops partnered with InstaShop
  • To make sure that all our technical solution in the shop work properly (tablets, desktops, speakers etc.)
  • To assure the speedy & accurate delivery of products
  • To visit shops and assist if needed
  • To maintain our in-shop marketing materials in excellent condition
  • To gather or create employee schedules per shop
  • To provide support for the team on daily subtasks & projects as to identify your next area of growth.

Job Requirements

  • Structured thinking & organizational skills
  • Be responsible & efficient
  • Self-motivated with demonstrated flexibility & adaptability in intense situations
  • Strong oral, written & verbal communication skills in English
  • Commercial awareness
  • Early graduate with a Business background
  • Basic knowledge of relevant IT systems

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