Customer Service Representative

InstaShop - Heliopolis, Cairo

Applicants for
2 open positions
Experience Needed:
1 to 4 years
Career Level:
Entry Level
Job Type:
Full Time
4,000 to 7,000 EGP per month
2 open positions
Males Only
About the Job

The holder of this job position is responsible for quality assurance and is an integral part of operations and top class execution, which is necessary for the success & good reception of our service by the consumers of the Middle East market.

"No surprises at the door"

Primary responsibilities

  • To implement & safeguard processes for all shops partnered with InstaShop
  • To make sure that all our technical solution in the shop work properly (tablets, desktops, speakers etc.)
  • To assure the speedy & accurate delivery of products
  • To visit shops and assist if needed
  • To maintain our in-shop marketing materials in excellent condition
  • To gather or create employee schedules per shop
  • To provide support for the team on daily subtasks & projects as to identify your next area of growth.
Job Requirements
  • Structured thinking & organizational skills
  • Be responsible & efficient
  • Self-motivated with demonstrated flexibility & adaptability in intense situations
  • Strong oral, written & verbal communication skills in English
  • Commercial awareness
  • Early graduate with a Business background
  • Basic knowledge of relevant IT systems
About this Company

InstaShop is a startup headquartered in Dubai, UAE, with a focus on making grocery shopping easy for consumers through its innovative mobile app and online shopping. With a young & motivated team & an office resembling the ones of startups in San Francisco, InstaShop is the... (More)

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