Job Details
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Job Description
Main Duties:
- Handle Customers' inbound calls with the best scenarios, opening and closing.
- Deliver outbound calls to customers for handling cases, explaining offers or clarifying issues.
- Give customer right info about products, delivery date, promos and offers.
- Handle customers messages on website "live Chat".
- Follow up with customers before and after sale calls.
- Handle customer complaints.
- Handle what any other assigned tasks in same branch or another one as per business need.
Job Requirements
- Graduates.
- Males only
- 0 - 2 years experience in customer service
- Fluency in both Arabic/English is a MUST
- Night shift from 4.30 pm to 12.30 am
