Job Details
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Job Description
Duties and Responsibilities
- Follow up memos, reports and other correspondence, as requested by the Personnel Manager/delegate.
- Prepares job offer package s (staff agreement, offer letter, summary of benefits etc). Ensure all documentation required for recruitment are provided before commencement of employment.
- Prepares monthly Human Resources Report
- Submits contract expire / renewals list on a monthly basis to department heads
- Dealings with staff/customers inquiries
- Updates record of visas/labour cards renewals and provide list to visa section.
- Prepares monthly headcount/turnover
- handle in-houses cash float, records for auditing purposes
- Coordinates with staff quarters/transport/staff restaurant/clinic
- Prepares 3 months departmental training plan for admin/transport
- Prepares and send monthly training schedule to Training dept.
- Carries out departmental training review with Training
- Maintains confidentiality training review with Training
- Arranges appointments for the Personnel Manager, ensuring accurate
- Details are recorded in the appointment diary and that relevant
- Information is communicated to all parties concerned.
- Maintains a trace file system, ensuring that daily traced items are brought to the attention of the relevant people.
- Submits monthly salary list of management to the GM’s Secretary.
- Prepares disciplinary letters and maintains a master file.
General Duties:
- Consistently provides and maintains the highest standard of staff/guest care and service.
- Ensures that you and all reporting staff maintain a high standard of personal hygiene and grooming at all times.
- Ensures that your dress is worn well pressed in a good state of repair.
- Assists you Personnel Manager /Delegate in maintaining and updating the departmental service standard manual.
- Ensures that you and all reporting staff demonstrate the required service standard.
- Assists Personnel Manager in regularly monitoring staff performance
- against agreed criteria.
- Have a good knowledge of all hotel facilities and be able to answer staff/guest questions in a quick, polite and helpful manner.
- Handles any staff/guest complaints or problems promptly and to ensure that all resolved/unresolved incidents are reported to Personnel Manager.
- Ensures company, hotel and statutory rules, regulations and policies are adhered to all times.
- Acts on your responsibilities for Health and Safety at work.
- Demonstrates a working knowledge of fire prevention and to ensure that staff follow the hotel evacuation procedures on hearing the alarm.
- Been security conscious with respect to guest, staff and hotel property/welfare and to report suspicious circumstances to Personnel Manager
- Ensures the departmental area is maintained in safe, hygiene and presentable state and to report any damage to furniture, fittings and equipment to Personnel Manager
- Communicates politely with staff, colleagues and Personnel Manager to ensure effective teamwork and high morale.
- Attends meetings and training sessions/courses that may be beneficial to you and your department.
- Assists Personnel Manager/delegate with the Orientation of new member of staff.
Job Requirements
- Very Good English
- Previous experience in Human Resources is preferable.