ERP Application Support Specialist

Confidential Company - Nasr City, Cairo

Applicants for
2 open positions
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
2 open positions
About the Job

Main Duties:

  • Coordinates with teams and resolve all complex application and system issues.
  • Designs and maintains expertise in flow of application process and systems related to company.
  • Administers and resolves applications issues, provides updates and performs root cause analysis.
  • Plays a major role in the ERP migration project from Legacy system.
  • Plans, executes and implements applications and configuration change procedures to ensure optimal Quality assurance for all applications.
  • Develops, sustains and evaluates delegated business processes and related applications.
  • Monitors all alerts related to application and system procedures and provides services proactively.
  • Maintains good professional relationships with counterparts of engineering and customer support departments.
  • Installs and prepares tools required for proper functioning of website front line applications on regular basis.
  • Organizes and implements projects ranging from small to medium size and provides assistance to all processes under guidance of team Senior Engineers.
  • Performs root cause assessment and debugs all issues on server domain, and availability of applications.
  • JD Edward Experience is must .
Job Requirements
  • 2 to 5 years experience
  • Bachelor’s degree in specialized information technology.
  • Required Knowledge and Skills:

    • Excellent knowledge of Oracle DB concepts and relational DB model.
    • Excellent hands on experience in SQL, PL/SQL, DB triggers, Stored Procedures.
    • Excellent communication skills.
    • Effective time management skills.
    • Excellent problem solving skills.
    • Good team player.