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Customer Service Representative - Real Estate

Sky Bridge
Cairo, Egypt
Posted 6 years ago
57Applicants for7 open positions
  • 26Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Meet personal/customer service team sales targets and call handling quotas
  • Handle complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers

Job Requirements

  • Experience: 2-5 Years in Customer Service (Real-Estate) field is a MUST.
  • Excellent communication skills.
  • Presentable.
  • Excellent English.
  • Males Only

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