- Experience Needed:
- 1 to 2 years
- Career Level:
- Entry Level
- Job Type:
- Full Time
About the Job
Deal with customers via telephone, Internet, e-mail and instant messaging.
Working on a variety of functions as below:
- Handling incoming telephone calls. However, agents must also deal with customers who choose to contact call centers by text message, e-mail, or instant messaging.
- Respond to Facebook messages
- Bring up the clients' details on computer screen so they can refer to sales or service records and identify any previous issues that might affect the response.
- Updating the customer records with details of the inquiry and the response.
- Dealing with customers’ inquiries on the first call. This may include taking a customer’s order, arrange a service call or resolve a query by telephone.
- Ensuring that customers receive a satisfactory response.
- Making outbound calls to check customers’ details or ask if they have certain needs that need to be satisfied.
- Calling customers who have recently purchased a property to offer them information on other products of interest
About this Company
See all Careers and Jobs at Go Green Real Estate
To establish credibility, high quality Service and long-term relationships with our clients & Customers by consistently exceeding their Expectations & continually focused on the three C’s that drive the success of our business: our Clients (developers), our...