Job Details
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Job Description
- Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
- Act as first line support for end users & apply IT standards.
- Install, modify, and repair computer hardware and software.
- Monitor Service Desk for tickets assigned to the queue and process first-in first-out based on priority.
- Utilize and maintain the helpdesk tracking software.
- Manage PC setup and deployment for new employees using standard hardware, images and software.
- Customer service orientation.
- Document internal procedures.
Job Requirements
Well known travel and tourism company based in Kuwait , is looking for :
IT Support System
- To have experience in:
-Web Developing
-JAVA
-XML integration
- Graduation Certificate in related computer field.
- Excellent in English language ( the applicant must make an English placement exam called APTIS in the British council only .
- Accepted applicants will receive :
- One month holiday every year
- Accommodation +Transportation +Health insurance .
