Job Details
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Job Description
- Installing and configuring computer hardware operating systems and applications.
- Monitoring and maintaining computer systems and networks.
- Talking staff or clients through a series of actions, over the telephone to help set up systems or resolve issues.
- Troubleshooting system and network problems and diagnosing and solving hardware or software faults.
- Setting up new users' accounts and profiles and dealing with password issues.
Job Requirements
- Good Communication skills & Interpersonal Skills.
- Fluent English is a must.
- Web servers knowledge.
- Capable of working well under pressure.
- Enthusiasm to be continually learning.
- Logical thinker.
- Good analytical and problem solving skills.
- Up-to-date technical knowledge.
- An in depth understanding of the software and equipment your customers/employees are using.
- Good interpersonal and customer care skills.
