Delivery Excellence Manager
TPAY -
New Cairo, CairoPosted 6 years ago75Applicants for1 open position
- 44Viewed
- 10In Consideration
- 15Not Selected
Job Details
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Job Description
- Make sure the units deliver on time, meeting predefined deadlines
- Manage performance issues and any arising internal conflict to resolution
- Responsible of the implementation of the process (daily, weekly, and monthly actions)
- Provide support for the units through coaching and mentorship to let them reach maximum productivity
- Lead initiatives to improve current processes such as hiring, on boarding, career development as well as new processes to improve the company
- Lead company’s efforts such as workforce planning, knowledge management, and succession planning
- Able to make use of similar projects and increase project reusability
- Drive and encourage innovation and learning across the units
- Review regularly with the CTO to check alignment between needs and availabilities
- Contribute to the identification of the unit needs in terms of resources, equipment & investments
- Deliver quality audit & compliance findings together with unit heads
- Prepare with unit heads deliverables breakdown and estimates its components
- Follow up with unit heads/team members on the open actions
- Direct & support unit heads/team members and challenge their decisions
- Monitor & control projects schedules, budget and risks
- Coordinate the communication channels with TPAY partners
- Interact daily with international partners
- Interact with TPAY international sites in different locations
- Provide necessary mentoring and support to unit heads
- Report different ongoing projects status to TPAY management
Job Requirements
- Bachelor of Computer Science or Engineering
- 6-9 years of relevant professional experience
- Excellent command of English and communication skills
- Superior analytical and problem solving skills
- Team player who is comfortable working in a dynamic, entrepreneurial environment
- Willingness to simultaneously work on multiple projects, serving multiple constituent
- Excellent knowledge in MS office; Excel and PowerPoint