Delivery Excellence Manager

TPAY - New Cairo, Cairo

Applicants for
1 open position
Experience Needed:
6 to 9 years
Career Level:
Job Type:
Full Time
Confidential, Bonus
Education Level:
Bachelor's Degree at least
1 open position
About the Job
  • Make sure the units deliver on time, meeting predefined deadlines
  • Manage performance issues and any arising internal conflict to resolution
  • Responsible of the implementation of the process (daily, weekly, and monthly actions)
  • Provide support for the units through coaching and mentorship to let them reach maximum productivity
  • Lead initiatives to improve current processes such as hiring, on boarding, career development as well as new processes to improve the company
  • Lead company’s efforts such as workforce planning, knowledge management, and succession planning
  • Able to make use of similar projects and increase project reusability
  • Drive and encourage innovation and learning across the units
  • Review regularly with the CTO to check alignment between needs and availabilities
  • Contribute to the identification of the unit needs in terms of resources, equipment & investments
  • Deliver quality audit & compliance findings together with unit heads
  • Prepare with unit heads deliverables breakdown and estimates its components
  • Follow up with unit heads/team members on the open actions
  • Direct & support unit heads/team members and challenge their decisions
  • Monitor & control projects schedules, budget and risks
  • Coordinate the communication channels with TPAY partners
  • Interact daily with international partners
  • Interact with TPAY international sites in different locations
  • Provide necessary mentoring and support to unit heads
  • Report different ongoing projects status to TPAY management
Job Requirements
  • Bachelor of Computer Science or Engineering
  • 6-9 years of relevant professional experience
  • Excellent command of English and communication skills
  • Superior analytical and problem solving skills
  • Team player who is comfortable working in a dynamic, entrepreneurial environment
  • Willingness to simultaneously work on multiple projects, serving multiple constituent
  • Excellent knowledge in MS office; Excel and PowerPoint
About this Company

TPAY is an A15 subsidiary, a start up accelerator that owns the laregest portfolio of digital companies in the MENA region since 1996.

TPAY is the region’s first and biggest open mobile payment platform that connects consumers, businesses, and mobile operators for... (More)

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