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Delivery Excellence Manager

TPAY
New Cairo, Cairo
Posted 6 years ago
75Applicants for1 open position
  • 44Viewed
  • 10In Consideration
  • 15Not Selected
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Job Details

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Job Description

  • Make sure the units deliver on time, meeting predefined deadlines
  • Manage performance issues and any arising internal conflict to resolution
  • Responsible of the implementation of the process (daily, weekly, and monthly actions)
  • Provide support for the units through coaching and mentorship to let them reach maximum productivity
  • Lead initiatives to improve current processes such as hiring, on boarding, career development as well as new processes to improve the company
  • Lead company’s efforts such as workforce planning, knowledge management, and succession planning
  • Able to make use of similar projects and increase project reusability
  • Drive and encourage innovation and learning across the units
  • Review regularly with the CTO to check alignment between needs and availabilities
  • Contribute to the identification of the unit needs in terms of resources, equipment & investments
  • Deliver quality audit & compliance findings together with unit heads
  • Prepare with unit heads deliverables breakdown and estimates its components
  • Follow up with unit heads/team members on the open actions
  • Direct & support unit heads/team members and challenge their decisions
  • Monitor & control projects schedules, budget and risks
  • Coordinate the communication channels with TPAY partners
  • Interact daily with international partners
  • Interact with TPAY international sites in different locations
  • Provide necessary mentoring and support to unit heads
  • Report different ongoing projects status to TPAY management

Job Requirements

  • Bachelor of Computer Science or Engineering
  • 6-9 years of relevant professional experience
  • Excellent command of English and communication skills
  • Superior analytical and problem solving skills
  • Team player who is comfortable working in a dynamic, entrepreneurial environment
  • Willingness to simultaneously work on multiple projects, serving multiple constituent
  • Excellent knowledge in MS office; Excel and PowerPoint

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