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Customer Service Agent

Cairo, Egypt
Posted 6 years ago
45Applicants for6 open positions
  • 23Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat.
  • Manage and take ownership of the resolution process for all customer related issues.
  • Inform member of current promotions and new or updated products.
  • Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat.
  • Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.

Job Requirements

  • Speaking English fluently and being able to communicate with the native users smoothly and fluently, Turkish language-literacy.
  • Having excellent communication skills with the locals, can accept night shifts and work in the office

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