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Job Description
- Develop strong customer relationships and will be responsible to resolve queries of the customers through e-mail and chat.
- Manage and take ownership of the resolution process for all customer related issues.
- Inform member of current promotions and new or updated products.
- Offer to call the customer at their convenience should they have questions that may be better answered over the phone rather than through live chat.
- Maintain up to date knowledge and assimilates quickly to new promotional offers and programs.
Job Requirements
- Speaking English fluently and being able to communicate with the native users smoothly and fluently, Turkish language-literacy.
- Having excellent communication skills with the locals, can accept night shifts and work in the office