Senior Systems Engineer - DR and Storage Solutions
DRS-MEA -
Cairo, EgyptPosted 6 years ago36Applicants for1 open position
- 28Viewed
- 9In Consideration
- 2Not Selected
Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
- Pre and Post Sales Technical Support
- Continuously being up to date about the company products in scope.
- Continuously studying competitive products and building battle cards.
- Technical qualification of Customer requirements.
- Transforming Customer qualified requirements to registered product details.
- Being Customer centric, focusing on effective, timely troubleshooting of operational incidents, keeping Customer always updated.
- Always seeking first call resolution.
- Effective technical cooperation with solution’s vendor.
Job Requirements
- Solid theoretical (including certifications) and hands on experience in:
- Acronis and Veritas products hands-on technical experience and certification is a plus.
- Storage solutions (SAN, NAS, Tape Libraries, etc.)
- Virtualization Hyper-Visors (VMware, Hyper-V, etc.)
- Competitive Backup solutions.
- Microsoft Windows Servers setup and administration.
- Core Microsoft products setup and administration.
- Setup and administration of Linux OS.
- Shell scripting programming languages is a plus.
- Fair knowledge and hands on with Unix is a plus.
- Familiar with remote support management tools.
- Excellent usage of MS standard office products (including MS Project, Visio).
- Fluent English language, written and spoken.
- Effective collaboration with team members.