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Senior Systems Engineer - DR and Storage Solutions

Full Time
DRS-MEA - 
Cairo, EgyptPosted 6 years ago
36Applicants for1 open position
  • 28Viewed
  • 9In Consideration
  • 2Not Selected
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Job Details

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Job Description

  • Pre and Post Sales Technical Support
  • Continuously being up to date about the company products in scope.
  • Continuously studying competitive products and building battle cards.
  • Technical qualification of Customer requirements.
  • Transforming Customer qualified requirements to registered product details.
  • Being Customer centric, focusing on effective, timely troubleshooting of operational incidents, keeping Customer always updated.
  • Always seeking first call resolution.
  • Effective technical cooperation with solution’s vendor.

Job Requirements

  • Solid theoretical (including certifications) and hands on experience in:
  • Acronis and Veritas products hands-on technical experience and certification is a plus.
  • Storage solutions (SAN, NAS, Tape Libraries, etc.)
  • Virtualization Hyper-Visors (VMware, Hyper-V, etc.)
  • Competitive Backup solutions.
  • Microsoft Windows Servers setup and administration.
  • Core Microsoft products setup and administration.
  • Setup and administration of Linux OS.
  • Shell scripting programming languages is a plus.
  • Fair knowledge and hands on with Unix is a plus.
  • Familiar with remote support management tools.
  • Excellent usage of MS standard office products (including MS Project, Visio).
  • Fluent English language, written and spoken.
  • Effective collaboration with team members.
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