Customer Service Agent

Ready Apps, LLC - Sheraton, Cairo

48
Applicants for
1 open position
48
Seen
20
Shortlisted
24
Rejected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time Shift Based
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
About the Job
  • Be able to explain the apps clearly
  • Network pharmacies expansion.
  • Respond to phone, email and chat inquiries from clients
  • Scan new sign ups
  • Conduct customer on-boarding and experience calls
  • Manage incoming orders and flagged cases
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about service .
  • Follow up the orders with the customers and the pharmacy
Job Requirements
  • Must be a pharmacist.
  • Fluent English and excellent communication skills
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • You have strong PC skills and good typing skills.
  • You are organized accurate and professional.
  • Promptness, reliability, accuracy, and attention to detail.
  • You can communicate clearly in written and spoken.
About this Company

Ready Apps is a software house established based on a long professional experience varying between Software Development, Management, Business Development and Marketing plus a set of brilliant ideas that can make your life much easier and more fancy.
We introduce services... (More)

See all Careers and Jobs at Ready Apps, LLC
Pharmaceutical Jobs in Egypt
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