Customer Service Agent

Ready Apps, LLC - Sheraton, Cairo

48
Applicants for
1 open position
48
Seen
20
Shortlisted
24
Rejected
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time Shift Based
Salary:
Confidential
Education Level:
Bachelor's Degree at least
Languages:
English
Vacancies:
1 open position
About the Job
  • Be able to explain the apps clearly
  • Network pharmacies expansion.
  • Respond to phone, email and chat inquiries from clients
  • Scan new sign ups
  • Conduct customer on-boarding and experience calls
  • Manage incoming orders and flagged cases
  • Interact with customers to provide and process information in response to inquiries, concerns, and requests about service .
  • Follow up the orders with the customers and the pharmacy
Job Requirements
  • Must be a pharmacist.
  • Fluent English and excellent communication skills
  • Proven customer support experience or experience as a client service representative
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Ability to multi-task, prioritize, and manage time effectively
  • You have strong PC skills and good typing skills.
  • You are organized accurate and professional.
  • Promptness, reliability, accuracy, and attention to detail.
  • You can communicate clearly in written and spoken.
About this Company

Ready Apps is a software house established based on a long professional experience varying between Software Development, Management, Business Development and Marketing plus a set of brilliant ideas that can make your life much easier and more fancy.
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