IT Help Desk Specialist

Zahret El Bon El Brasily - Cairo

Applicants for
1 open position
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
1 open position
About the Job
  • Respond to queries either in person or over the phone.
  • Train computer users.
  • Maintain daily performance of computer systems.
  • Respond to internal email messages seeking help.
  • Ask questions to determine nature of problem.
  • Install, modify, and repair computer hardware and software.
  • Clean up computers.
  • Run diagnostic programs to resolve problems.
  • Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
  • Install computer peripherals for users.
  • Run reports to determine malfunctions that continue to occur.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions
  • Direct unresolved issues to the next level of support personnel
  • Provide accurate information on IT products or services
  • Pass on any feedback or suggestions by employees to the appropriate internal team
  • Identify and suggest possible improvements on procedures
  • Fulfill Owner needs concerning the cameras network and systems
About this Company

In 1980’s, Started as coffee Importer and Distributer.
In 1991, Entered the Turkish coffee market as زهرة البن البرازيلى
In 2005, , Mr Hassan became the President of the coffee sector in chamber of commerce
In 2014, , Opened of our factory in Obour industrial... (More)

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