Senior Business Operations Executive

Fawry Plus - 6th Of October, Giza

41
Applicants for
1 open position
10
Seen
1
Shortlisted
Experience Needed:
4 to 6 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Languages:
Arabic, English
Vacancies:
1 open position
About the Job
  • Change request management related to Fawry Plus business.
  • Perform a regression after deploying a new release.
  • Perform user acceptance test (UAT), acceptance and deployments.
  • Production pilot (deployments, monitoring, and acceptance).
  • Production issues management and handling with the support team.
  • Responsible for Fawry plus operation back-end.( stores Account, POS, Super fawry , Cash center
  • Managing Fawry plus branches’ services operations.Highlighting service volumes issues and risks proactively for decision making
  • Handling day to day operational activities and generate a daily statistics basis for Fawry Plus transactions “If required”.
  • Review Fawry applications specs before deploying on the production environment.
  • Interact with client technical staff and operation managers, service engineers and other groups, within service delivery.
  • Troubleshooting system problems.
  • Follow up the cases' status until it's resolved.
  • Testing new applications and confirm their functionalities.
  • Managing all Fawry plus branches’ account (Creating, Updating, and Editing)
About this Company

Fawry began as an idea in 2007, when technology expert Ashraf Sabry came up with the vision of introducing electronic bill payment in Egypt, to beat the pressing need for convenience and easy payments in a country where traffic congestion and complex procedures are daily... (More)

Industry: Retail
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