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Job Description
- Serve as the lead point of contact for all customer account management matters
- Build and maintain strong, long-lasting client relationships
- Negotiate contracts and close agreements to maximize profits
- Develop new business with existing clients and/or identify areas of improvement to meet sales quotas
- Forecast and track key account metrics (e.g. quarterly sales results and annual forecasts)
- Prepare reports on account status
- Collaborate with sales team to identify and grow opportunities within territory
- Assist with challenging client requests or issue escalations as needed
Job Requirements
- Graduate of any Major
- Experience in the same field for 3+ years
- Excellent written and Spoken English
- Excellent listening negotiation and presentation abilities
- Strong verbal and written communication skills
- Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail
