Business Process Analyst (BPA)

A Business Process Analyst (BPA) is a specialty Business Analyst Role that involves “thinking processes”. BPAs draw inferences from process details and link these inferences to the big picture by considering business objectives in identifying process improvements. A Business Process Analyst typically has the ability to structure a large amount of information within a process framework.

• Work with business teams and the IT Department to find the best way to design new processes and solve process-related problems.
• Mapping existing processes As-Is module
• Holding meetings, researching processes, collecting data, analyzing information and performing related tasks.
• Find the As-Is module weak points, none-added value steps, develop the new proposals for To-Be module by eliminating the none-added value steps and overcome the weak points towards more efficient, simply & automated process
• To-Be module should include all business requirments including the requirments for the different certificates like ISO
• Make the required documentation for all process module
• It is generally an office-based job, though it may involve a reasonable amount of travel to meet with end users, observe processes in action and meet the key stakeholders.
• Follow-up the new approved To-Be module to make sure the correct application of the process
• Managing process change
• Leading process redesign workshops
• Educating business users responsible for managing and operating business processes
• Monitoring, measuring and providing feedback on process performance
• Facilitating process workshops that involve eliciting process requirements and liaising with users
• Applying their knowledge of business process modelling notations to documenting processes.
• Business Process Analysts must be able to see the big picture, understand objectives and be able to apply their understanding of how processes should work to operational improvement initiatives.