Customer Care Agent

Egydelivery - New Cairo, Cairo

70
Applicants for
1 open position
46
Seen
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
Salary:
2,500 to 3,000 EGP per month
Vacancies:
1 open position
About the Job
  • Responsible for handling client’s requests, orders and inquiries through phone, email and online channels
  • Managing & Building clients relationships.
  • Participate in sales and marketing process
  • Following up with customers till their issues has been handled.
  • Resolve customer complaints & problems aiming for customer satisfaction.
  • Obtain and evaluate all relevant information to handle customer and service inquiries.
  • Will be chatting with customers, documenting and handling their requests online.
  • Corresponding with the operations team to make sure of timely fulfillment of users requests
  • Perform other related duties
Job Requirements
  • Must be an energetic self-starter with the ability to work both independently and within a team
  • Good customer service skills and great enthusiasm for helping customers
  • Good time management skills, attention to detail and the ability to multi task
  • Logical thinker
  • Fast learning
  • Patience
  • Good Excel skills & MS Office applications In General
About this Company

لأول مرة داخل القاهرة الجديدة دليفري مصر هتوصلك أي طلبات أنت محتاجها لحد باب بيتك بتسعيرة واحدة

يعني لو طلبت كذا حاجة من أماكن مختلفة دليفري مصر هتجبهالك بسعر توصيلة واحدة تبدأ من ٩ جنية حتى ٢٥ جنية

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